I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.
2207 people found this review useful
It puts the lotion on the skin.
2066 people found this review useful
Great site for gamble
2442 people found this review useful
I play on lucky red mostly because I chose them first and have never had a bad experience.
2173 people found this review useful
I give it 4 stars because of the wait time for KYC and payout. Although, they did pay me on a no deposit sign up with 100 free spins. And I think the playthrough was like 9k!! Lol wild. But somehow I accomplished that feat, and was able to get to the $100 max cashout. It took about 12 days I reckon, for the whole process to be complete. The verification took a whole week. Which is the longest I've ever had to wait with any sweeps casino. But it is what it is, and after all, they paid me. So I'm grateful for that. But I wouldn't deposit with them. Because the payout took so long. I like my money instantly. 😅
8534 people found this review useful
The games pay out and their is plenty of games to choose from
1702 people found this review useful
Best casino in World.
1126 people found this review useful